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Finding your organisation’s critical success factors
Background

Understanding, measuring and managing critical success factors, is increasingly important to ensuring the survival and future prosperity of organizations, in these times of economic recession and uncertainty.

Most organizations know their success factors, however few organizations have:

worded their success factors appropriately
segregated out success factors from their strategic objectives
sifted […]

Do you know your organisation’s critical success factors?

I was first introduced to critical success factors by the talented people who wrote the KPI manual for AusIndustry (an Australian government department). They defined critical success factors as: “The list of issues or aspects of organizational performance that determine ongoing health, vitality, and well-being.”1
Critical success factors are about what the staff inside the organization can […]